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Anna Tankel's avatar

v interesting example of how the monetisation model impacts the other fits - and selfishly i’m pleased you’re here because this is where i spend time (i used to click through on emails to read your blogs, but email is not a place i like to hang out and substack is)

Rosie Hoggmascall's avatar

Yaaaay 🎉 good to see you here.

it’s a good example of model market fit - and I do think it perhaps works for some people not others (there’s some happy customers on Medium, I’m just not one of them)

Rainbow Roxy's avatar

Hey, great read as always. What model do you envision for writer satisfaction? Always so insightful.

Rosie Hoggmascall's avatar

Projecting here (I have not done a full survey of writers) I think writer satisfaction comes down to:

1) Connection: can I interact with my audience?

2) Reach: do I feel like I am reaching people?

3) Earnings: can I make a living out of this?

A proxy in the metrics sense would likely be writer satisfaction (NPS) and writer retention, since they best reflect whether writers feel supported enough to keep showing up.

In terms of product strategy for writers, I think it comes down to: features that help me connect with my audience, metrics for me to learn from and see what's working so I can write/grow better, and a monetization strategy that's clear to me to understand and predictable

Manuel's avatar

Great points Rosie. The entire article, I was thinking to myself: How would I solve the issue that Medium currently has?

Rosie Hoggmascall's avatar

It's a hard one, but I think it comes down to changing the monetization model - testing what alternatives could increase LTV and encourage better content